Refunds

Please understand that planning a Fast Impressions event is a highly customised, time-consuming process. We do our very best to ensure that each guest is placed at the most suitable event. A cancellation at any time can be a real setback to the process. Your place cannot be reserved or confirmed until payment has been received.

If you have pre-paid and/or paid and booked into an event you are not eligible for a refund under any circumstances. If you notify our Customer Service team within 7 days of the event that you're unable to attend, we will happily offer you a credit to attend another event. The sole recourse in the event of dissatisfaction with a Fast Impressions event is to attend another Fast Impressions event at half the advertised cost.

Please note that dissatisfaction with the people you meet at an event does not fall within this provision. The customer service and events team at Fast Impressions work hard to ensure that every event has an equal number of men and women. However, some people fail to attend an event even though they have accepted an invitation and paid. Should a significant difference in numbers adversely affect your experience at a speed dating event, or should you meet fewer than 8 people, we will happily book you into another event at half price.

It is a requirement of your membership with Fast Impression that you accept these conditions.

This may sound rigid, however each event requires a lot of time and effort, and due to the nature of live events there are sometimes factors beyond our control, including but not limited to a lower uptake from one or both sexes, a double booking at a venue, and so on.

Due to these factors approximately 4% of Fast Impressions events have to be postponed. We will make every effort to communicate the new date to you with as much notice as possible and provide you with an alternative event date to attend.

Cancellations/Postponements

We recognize that our guests look forward to attending our events and that postponing an event can be extremely frustrating. Please be assured that we make every effort to ensure that all events proceed as planned and only cancel an event when we are confident that the experience for our guests would not be up to the normal high standard. Speed dating relies on there being an approximately equal number of men and women and if there is a significant difference in the number of men and women, or there just aren't enough people overall, then we prefer to choose the lesser of two evils and postpone the event.

If we are not able to fill an event we will reschedule the event (usually no more than two weeks from the original date). You will be notified of the new date by email and SMS the day before the original event (unless we have an unusually large number of people cancelling on the day of the event in which case we will notify you on the day). If this new date is not convenient you will be offered the opportunity to wait for the next suitable event.

NO SHOWS AT EVENTS

If you do not show up for a date once you have confirmed that you will attend, your registration fee is forfeit. If you provide us with at least seven days notice we will be able to move you into another event.

People that fail to show up once they have confirmed are also degrading the experience for the other guests. If you know you're not going to be there, please let us know out of consideration for the other guests. As previously mentioned, Speed dating relies on there being approximately an equal number of men and women for the best experience possible.

Disclaimer

Fast Impressions holds no responsibility for the outcome of any relationship that may or may not arise between you and another person that you might meet through a Fast Impressions event. Fast Impressions take no responsibility for the activities of participants, nor of participants at consequential meetings. You agree not to initiate any claim against Fast Impressions resulting from either social or dating activities and agree to hold Fast Impressions free from any liability.

Fast Impressions also reserves the right to refuse admission to any individual who has not conducted themselves in a proper manner or who we have received complaints about during an event.

Fast Impressions reserves the right to alter any aspect of its services including but not limited to venue, start time and pricing, at any time without notice.

Pricing

The cost to attend each event is specified in your invitation or on your "My Details" Page. However, prices can change at any time without prior notice. The price will be displayed on the payment page prior to entering credit card details.

Media events

From time to time Fast Impressions host events for the media which are filmed, audio recorded or photographed. Email invitations and registration pages for these events will always specify that the event is a media event. By accepting an invitation to a media event you provide permission to both Fast Impressions and the media in question to use the material. The footage, images and audio may appear in printed publications, on television or radio, in member newsletters, and on our website. The media footage, images, audio remain the property of either Fast Impressions and/or the media and may be used at any time.

Photographs at events

Fast Impressions often takes photographs for publicity purposes. These images may appear in our printed publications, member newsletters and on our website. By registering to become a member you provide permission to Fast Impressions to use your image(s) taken at events in publicity material (newsletter, web page, direct mail etc). Names will not be used.